: Every guest, one folio

Per room, per month, never per staff login: every plan carries unlimited users. The price is a $12 monthly platform base plus a room rate that falls as the property grows, from $2.00 a room for the first 10 rooms to $0.55 a room above 200, and each hotel app you add is a share of that room charge. The pricing page shows the exact total for your room count before you commit.

Yes. Rooms, room types, floors, amenities, rate plans, seasons and guests are standard lists that accept imports, and go-live includes data import by our team. Open reservations and folio balances are loaded before the first night audit so the city ledger starts at the right balance.

Yes. Each business date is closed by the N0–N7 audit under the Night Auditor role. Once closed, posted charges cannot be edited; a correction is an adjustment with its own Audit Journal line. The Night Audit Reminder fires every 30 minutes until the audit is done, and Advance Business Date runs daily.

The till in Restaurant & Bar POS has a Charge to Room payment method. The cashier picks the in-house guest, the ticket posts to the folio the same second, and it can only post once. The till receipt remains the fiscal document, so the sale is not taxed again on the folio. Postings that cannot reach a folio appear in Charges Off Folio for the auditor.

The till is built on the BridgeERP Point of Sale, which carries an offline mode for taking orders and cash or card payments. Charge to Room reads the live guest folio, so use it while connected; the Outlet Postings wizard reconciles the night either way.

Payments post to the folio through the Folio Payment wizard against any payment method configured in Accounting. Transfers that arrive without a reference land in Unmatched Receipts to be matched later, and Payment Requests apply per-property deposit policies. Mobile-money rails such as M-Pesa are platform add-ons; ask us which are available for your country.

Yes. Each property has its own code, time zone, check-in time, city taxes and payment policies, and rooms, reservations, folios and reports are filtered by property. Roles such as Front Desk, Hotel Manager and Owner (read-only) are enforced on every screen and report, not just hidden from the menu.

The Police / Immigration Guest Register prints from the Guest Register wizard on your letterhead. A Guest Data Protection Officer role ships with the suite, and two daily jobs purge guest documents and photographs after the retention period you set. Country fiscal connectors are separate platform modules.