Last Updated: 21 September 2026
Cookie Policy
This Cookie Policy explains what cookies and similar tracking technologies we use when you visit our websites and use our services, why we use them and how you can manage your preferences.
1. What Are Cookies?
Cookies are small text files placed on your device by a website's server. They are widely used to make websites work efficiently, to remember your preferences and to provide information to the site owner. Cookies may be "session" cookies (deleted when you close your browser) or "persistent" cookies (stored until they expire or you delete them).
We also use similar technologies such as local storage, pixels and web beacons, which are covered by this policy.
2. How We Use Cookies
We use cookies and similar technologies to:
- Keep you signed in and maintain your session securely
- Remember your preferences (language, region, display settings)
- Understand how visitors use our websites so we can improve them
- Deliver relevant marketing content and measure campaign effectiveness
- Prevent fraud and protect the security of our services
3. Cookies We Use
| Category | Purpose | Examples | Duration |
|---|---|---|---|
| Essential | Required for the website to function. These cannot be disabled without breaking core features like authentication, navigation and security. | session_id, csrf_token, __cf_bm (Cloudflare), __cflb (Cloudflare) | Session to 30 days |
| Preferences | Remember your choices such as language, region, theme and display settings. Disabling these may degrade your experience but the site will still work. | frontend_lang, color_scheme, timezone | 1 year |
| Analytics | Help us understand how visitors interact with our websites — which pages are visited, how long sessions last and where visitors come from. Data is aggregated and anonymised. | _ga, _ga_*, _gid (Google Analytics) | Session to 2 years |
| Marketing | Used to deliver relevant advertisements and measure the effectiveness of marketing campaigns. These may be set by our advertising partners. | _gcl_au (Google Ads), _fbp (Meta Pixel) | 90 days to 2 years |
| Live Chat | Enable our live chat widget to remember your conversation history and the support agent you were speaking with. | im_livechat_session, im_livechat_previous_operator | Session |
| Campaign Tracking | Track which marketing campaigns, sources and channels brought you to our website. Used for attribution reporting. | utm_campaign, utm_source, utm_medium | Session |
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The third parties and their privacy policies include:
- Cloudflare — security and performance (essential). Privacy Policy
- Google Analytics — website analytics (optional). Privacy Policy
- Google Ads — advertising measurement (optional). Privacy Policy
5. Managing Your Cookie Preferences
Browser Settings
Most browsers allow you to view, manage and delete cookies through their settings. The exact steps vary by browser:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and Site Permissions → Cookies
Blocking all cookies may prevent you from using some features of our services, particularly signing in.
Opt-Out Links
- Google Analytics: Browser opt-out add-on
- Network Advertising Initiative: NAI opt-out page
- Digital Advertising Alliance: DAA opt-out page
6. Do Not Track and Global Privacy Control
Our websites do not currently respond to browser "Do Not Track" (DNT) signals, as there is no universally accepted standard for compliance.
Where we detect a Global Privacy Control (GPC) signal, we treat it as a valid request to opt out of the sale or sharing of personal information under applicable law (such as the California Consumer Privacy Act).
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or in applicable law. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.
8. Contact Us
If you have questions about our use of cookies or this policy:
Email:
Phone: +254 746 883 809
BridgeERP Limited
Elysee Plaza, Suite 12, 3rd Floor
Kilimani Road, Nairobi, Kenya
For more information about how we handle your personal data, see our Privacy Policy.