Patient Portal: Patient self-service for results, appointments, bills and consent

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Patient Portal in the Bridge HMS Suite: Patient self-service for results, appointments, bills and consent

What's inside

Everything in Patient Portal

59 items in 13 areas, every one shipping with the app today.

Dashboard & Self-Service Home
- Personalized patient dashboardA /my/patient landing page shows the signed-in patient upcoming appointments, pending consents, open bills and latest lab results at a glance.
- Home portal countersThe main /my hub shows live tile counts of appointments, visits, released results, prescriptions, bills, consents and documents.
- Auto activation trackingOpening the dashboard stamps last-seen time and flips the patient's portal status to 'activated' automatically.
- Six switchable landing layoutsEach hospital picks Classic, Modern, Minimal, Bold, Card Grid or Sidebar Dark and the whole /my area renders in that layout.
- Feature-card quick launcherA reusable card grid surfaces Book Appointment, Telehealth, Lab Results, Prescriptions, Bills and Profile shortcuts, each toggleable per hospital.
Appointments & Online Booking
- Appointment history listPatients browse all their appointments at /my/appointments with paging, date/status sorting and upcoming/past filters.
- Appointment detail viewEach appointment opens a dedicated ownership-checked detail page under /my/appointments/<id>.
- Self-service appointment cancellationPatients cancel their own not-yet-completed appointments via a CSRF-protected POST that flips the state to canceled.
- Online appointment booking form
- Live slot availability checkA JSON endpoint returns morning/afternoon/evening slot availability, marking a slot full once a provider has 8+ bookings that day.
- Appointment request workflowBooking creates a request with a Pending/Confirmed/Rejected/Expired/Canceled state machine and sequenced APT-REQ reference.
Teleconsultation
- Secure teleconsult token generationConfirming a teleconsult appointment mints a single-use SHA256-hashed access token with a 24-hour expiry.
- Auto video room linksEach teleconsult token produces a unique meet.jit.si room URL stamped onto the appointment as its teleconsult link.
- Token usage trackingTelemed tokens record used/used-at state so a room link can be marked consumed after joining.
- Expired token purge cronA daily cron deletes teleconsult tokens more than 7 days past expiry to keep the table clean.
Visits, Records, Results & Vitals
- Visit history timelinePatients view their visits at /my/visits grouped by year with paging for a chronological medical record.
- Visit detail pageEach visit opens an ownership-checked detail view under /my/visits/<id>.
- Care plans viewA /my/care_plans page surfaces the patient's chronic conditions and ongoing care information.
- Immunization historyA /my/immunization page lists the patient's vaccinations ordered by date given.
- Released-only lab results listPatients see only clinically released results at /my/results, with date-range filtering and paging.
- Lab result detail with reference valuesEach result opens a detail page scoped to released results the patient owns.
Prescriptions & Refills
- Prescription listPatients browse all their prescriptions at /my/prescriptions with paging.
- Online refill requestsPatients request a refill on a prescription with a desired pickup date and notes via a CSRF-protected POST.
- Pharmacist refill workflowRefills move through Submitted/Approved/Ready/Collected/Rejected/Expired with pharmacist and review-time tracking and RX-REFILL references.
- Same-patient refill validationA constraint blocks creating a refill whose prescription belongs to a different patient.
- Refill request PDF reportA QWeb PDF report prints a refill request with patient, prescription, pickup date, status and notes.
- Refill count on prescriptionsEach prescription shows a computed count of its portal refill requests.
Billing, Payments & Documents
- Bills listPatients view all invoices at /my/bills with paging and a pay-online toggle.
- Bill detail viewEach bill opens an ownership-checked detail page with a conditional pay button.
- Online bill payment pageA /my/bills/<id>/pay flow renders the checkout page when the pay-online feature is enabled.
- Payment historyA /my/payments page lists the patient's recorded payments with paging.
- Unified document libraryA /my/documents page aggregates attachments across the patient's records, visits, prescriptions, results, bills and consents.
- One-click download-all ZIPPatients download every accessible document as a single named ZIP archive built on the fly.
Consents & Digital Signatures
- Consent listPatients review all their consents at /my/consents ordered newest first.
- Consent detail viewEach consent opens an ownership-checked detail page.
- Draw-to-sign digital signaturesPatients sign portal-signable consents by submitting a captured signature image via a CSRF-protected POST.
- Legally-anchored signature auditEach signature stores signer, timestamp, IP address, user agent and geolocation for evidentiary value.
- Auto consent state transitionCreating a signature flips the linked consent to 'signed' and stamps its signed-at time.
- Portal-signable guardA constraint refuses signatures for consents not flagged as portal-signature-required.
Per-Hospital Theming & Branding
- Custom brand colorsEach company sets primary, secondary and accent hex colors that flow into the portal via CSS variables.
- Eight-option font pickerHospitals choose from Inter, Roboto, Poppins, Lato, Open Sans, Noto Sans KR, Cairo (Arabic) or Nunito with auto Google Fonts loading.
- Configurable corner radiusA radius setting from none through full rounds portal buttons and cards consistently.
- Logo, favicon and hero imageryHospitals upload light/dark logos, a favicon and a hero image for the portal.
- Dynamic per-company theme CSSA /portal/theme.css endpoint renders company-specific CSS on demand with a 60-second in-process cache.
- Auto cache invalidationEditing any theme field on the company clears that company's cached CSS so changes show immediately.
Configuration
- Patients
- Appointment Requests
- Teleconsult Tokens
- Refill Requests
- Signatures
- Audit Log
- Clinician Threads
Documents it prints
- Refill Request
It runs by itself
- HMS Portal: Expire stale appointment requests (48h)Runs every 6 hours
- HMS Portal: Expire stale refill requests (7d)Runs daily
- HMS Portal: Purge expired teleconsult tokensRuns daily
- HMS Portal: Mark expired consentsRuns daily
Roles it ships
- HMS Portal / Manager
What it sends
- HMS Portal: Welcome and Activation

Works with

What Patient Portal works with

Patient Portal shares one database with the rest of the Bridge HMS Suite and BridgeERP: these are the apps it already talks to, with nothing to buy in between.