Courier Core: Parcel booking, shipments, branches, zones, routes, service types and corporate accounts

The network your parcels move through — branches, zones, services and the rules that govern them.

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BridgeERP Core

Courier Core in the Bridge Courier: Parcel booking, shipments, branches, zones, routes, service types and corporate accounts

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Courier Core, screen by screen

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What's inside

Everything in Courier Core

28 items in 6 areas, every one shipping with the app today.

Branch and hub network
- Branches, hubs and agentsOne tree of locations typed as branch, hub or agent, each with its own code and parent, so a parcel's route through the network is explicit.
- Daily capacityEach location carries the volume it can take in a day, so dispatch stops overloading a hub that is already full.
- Franchise commissionsA location can be marked franchise and carry its own booking and delivery commission rates.
- Opening hours and contactPhone, email, city and opening hours travel with the location — the tracking page shows them without a second system.
- Map coordinatesLatitude and longitude on the record, so routing and the customer-facing map read the same source.
- Published to the websiteAny location can be published, which puts it on the public branch finder.
Service levels
- Transit time and cut-offEach service carries its promised transit hours and daily cut-off time — the two numbers every SLA argument comes down to.
- Volumetric weight rulesDivisor, threshold, minimum chargeable weight and rounding are per service, so chargeable weight is computed, not negotiated.
- Weight and piece ceilingsMaximum weight and maximum pieces stop a booking that the service cannot legally carry.
- What the service allowsCash on delivery, insurance, international and dangerous goods are per-service switches.
- Proof requirementsA service can demand a signature, an OTP, or both, at the door.
- Claim windowsSeparate claim windows for damage and for loss, plus the maximum delivery attempts before the parcel returns.
- Storage termsFree storage days and maximum holding days decide when a parcel at a hub starts costing the customer money.
Zones and coverage
- Zone kindsZones are typed, so pickup coverage, delivery coverage and rating zones can differ without duplicating data.
- Areas inside a zoneEach zone holds its own list of areas, with a live count on the zone record.
- Postcode ranges and prefixesAn area matches by city, by a from–to postcode range, or by prefix — whichever your market actually uses.
Parcel types
- Dimensions and volumeLength, width, height and computed volume on every packaging type, feeding the volumetric calculation.
- Tare and maximum weightEmpty weight and the ceiling for the type, so gross and chargeable weight are both defensible.
- Price and publicationEach type carries its price and can be published to the public booking page.
Non-delivery reasons
- Fault attributionEvery reason is attributed — courier, sender or recipient — which is what the monthly performance argument needs.
- Re-attempt rulesA reason decides whether a re-attempt is allowed and whether it counts toward the attempt limit.
- Automatic return and holdReasons can auto-return the parcel or hold it at the hub instead of sending it back out.
- Evidence requirementsA reason can require a photo, a note, or both, before the scan is accepted.
- Who gets toldNotification of sender and recipient is per reason, so the customer hears about the ones that matter.
- SLA pauseReasons outside your control can pause the SLA clock instead of burning the promise.
- Chargeable exceptionsA reason can be marked chargeable, so re-delivery is billed where the contract allows it.
Company and user setup
- Company-level courier settingsNetwork-wide defaults live on the company record, so a multi-country operator can differ by entity.
- Staff and their branchUsers are tied to the branch they work in, which scopes what they see and where their scans land.

Works with

What Courier Core works with

Courier Core shares one database with the rest of the Bridge Courier and BridgeERP: these are the apps it already talks to, with nothing to buy in between.