Doctors & Clinics: Appointments, charts and prescriptions for doctors and clinics
BridgeERP HMS books patients into each doctor's diary, keeps the consultation chart with SOAP notes and ICD-10 diagnoses, checks prescriptions for interactions and runs dental and child health clinics.
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The consultation chart
The doctor writes the visit once: complaint, findings, diagnosis, plan, prescription and tests.

An asthma consultation
The chart opens with the allergy flags and vitals of the patient, then the SOAP tabs and the primary diagnosis coded J45 asthma.
Explore Consultation / OPD →
A prescription ready for the pharmacy
Amlodipine and losartan once daily for 30 days, valid for a month, with buttons to send the prescription to the pharmacy or its till.
Explore Pharmacy →By the numbers
What ships inside
Counted in the product.
- 10
- SOAP template specialties, from general practice and paediatrics to dental, eye and ENT
- 6
- appointment types: new visit, follow-up, procedure, teleconsultation, vaccination and screening
- 4
- drug interaction severities checked on prescriptions, up to contraindicated
Inside the app
What is inside
The parts of HMS a clinic uses every day.
Appointments
Each doctor has a diary of new visits, follow-ups, procedures, vaccinations and teleconsultations.
Reception and queues
Patients are registered at the desk and called from the queue in order of priority.
Consultation chart
SOAP notes, ICD-10 diagnoses, orders and the return visit date sit on one chart.
SOAP templates
Common visits start from a template per specialty, such as a urinary tract infection or antenatal visit.
Prescriptions
Medicines are prescribed with dose and duration and checked against known interactions.
Laboratory
Tests ordered from the chart go to the laboratory and the results come back to the doctor.
Dental clinic
A tooth chart per patient with caries risk, gum status, treatment plans and the next recall.
Immunization
The national schedule lists each vaccine, dose and age, ready for child health clinics.
Step by step
From booking to follow-up
How a clinic visit runs in BridgeERP HMS.
- Step 1
Book
The patient is booked with a doctor for a new visit, a follow-up or a vaccination.
Appointments - Step 2
Arrive
Reception registers the arrival and the patient waits in the queue.
Reception - Step 3
Consult
The doctor writes the SOAP notes, codes the diagnosis and orders tests.
Consultation / OPD - Step 4
Prescribe
Medicines are prescribed and checked for interactions before the patient leaves.
Pharmacy - Step 5
Follow up
A return visit date or a recall is set, so the patient comes back on time.
Consultation / OPD
A dental chart per patient
Dentists record every tooth, the gums and the recall date.

Every tooth on the chart
The chart lists each tooth with its condition and the treatment done, such as the amalgam and composite fillings on teeth 12 and 15.
Explore Dental →Templates and safety checks
Doctors start common visits from templates, and prescribing draws on a list of known drug interactions.

SOAP templates by specialty
Templates cover a general health check, respiratory and urinary infections, diabetes and hypertension follow-ups, antenatal and eye visits.
Explore Consultation / OPD →
Drug interactions with their severity
Each pair of medicines carries its severity and clinical effect, such as bleeding with aspirin and heparin.
Explore Pharmacy →The child immunization schedule
The schedule sets each vaccine dose by age and route.

Vaccines from birth to 18 months
BCG and polio at birth, the pentavalent, pneumococcal and rotavirus doses at 6, 10 and 14 weeks, then measles-rubella, on the Kenyan KEPI schedule.
Explore Paediatrics →Insurers at the front desk
Reception keeps the private insurers a clinic bills.

Private insurers on the list
Jubilee, AAR, APA, CIC, ICEA LION, Britam and other private insurers are listed at reception with their codes.
Explore Insurance & Claims →Who uses it
Who uses it, and what they see
One system for the desk, the doctors and the clinic manager.
Receptionist
Books appointments, registers arrivals and calls the next patient from the queue.
Doctor
Opens the chart, writes SOAP notes, codes the diagnosis, prescribes and orders tests.
Dentist
Charts each tooth, plans treatment and sets the recall date.
Clinic manager
Keeps templates, insurers and the immunization schedule up to date.
Works with
The apps that run with it
HMS apps a clinic draws on.
In your country
Made for clinics in any country
What changes from country to country, shown on the demo's clinic in Kenya.
Immunization schedule loaded
On the demo, the Kenya Expanded Programme on Immunization schedule is loaded with each dose and age.
Local insurers
Private insurers are listed at reception for patients who pay through their cover.
ICD-10 diagnoses
Diagnoses are coded with ICD-10, such as J45 for asthma or E11 for type 2 diabetes.
Getting started
Getting started
How a clinic moves onto BridgeERP HMS.
Add doctors and clinics
Create the departments and the doctors who see patients in each one.
Import patients
Bring in patient records so returning patients are found at the desk.
Choose templates
Keep the SOAP templates for the visits your doctors see most often.
Set up the desk
Configure reception desks, queues and the insurers you work with.
Questions
Questions about Doctors & Clinics
Not covered here? Contact us.
Can each doctor have their own diary?
Yes. Appointments are booked per doctor and department, as new visits, follow-ups, procedures or teleconsultations.
Are diagnoses coded?
Yes. The consultation records ICD-10 diagnoses, with one marked as the primary diagnosis.
Does it warn about drug interactions?
Yes. Prescriptions are checked against a list of interacting medicines with their severity and clinical effect.
Does it work for a dental clinic?
Yes. Dental charts record each tooth, caries risk, gum status, treatment plans and the next recall date.
Is a national immunization schedule included?
Yes. The KEPI schedule is loaded with each vaccine, dose, age and route.
Can a clinic grow into a hospital later?
Yes. The same HMS suite adds laboratory, wards, theatre and billing when you need them.
Tax compliance
Invoices your tax authority accepts
In Kenya, Uganda, Rwanda, Burundi and Zambia, each invoice, receipt and stock movement goes to the tax authority's own system when you post it. Ghana and Pakistan come next, and we connect 73 more countries on request.
- KenyaReady
eTIMS KRA
Invoices, credit notes, POS receipts and stock movements
- UgandaReady
EFRIS URA
Invoices, POS receipts and stock
- RwandaReady
EBM RRA
Invoices, POS receipts, stock and imports
- BurundiReady
EBMS OBR
Invoices, POS receipts, stock and manufacturing
- ZambiaReady
Smart Invoice ZRA
Invoices, POS receipts, stock and imports
Doctors & Clinics, app by app
One connected flow instead of separate systems — the work moves from one team to the next without re-typing anything.
Every stop is a real app in your plan, and the hand-offs between them are the product.
- Customers & sales
- Finance
- Platform & insight
CRM
Leads, opportunity pipeline, activities and sales forecasting.
CRM →Ready when you are
Open the plan builder with the right apps for this industry already selected, or see it running first.

