The agreements, in full
Every document that governs the relationship, in plain numbered clauses, readable before you apply and downloadable after you sign. Nothing here is behind a login.
Current set in force from 1 October 2026. Earlier versions stay available and we tell you in writing before any of them change.
Partner Agreement
BridgeERP and you
The commercial relationship: which model you are on, what you earn, what you owe, and how either side ends it.
Definitions · Appointment and scope · Term and renewal · Partner levels and how they change · Commercial model (Schedule A) · Margins, fees and payment terms (Schedule B) · Platform access for demonstration and training · Brand and trademark licence · Client ownership and non-circumvention · Confidentiality · Data protection (incorporates the Data Processing Addendum) · Warranties and disclaimers · Limitation of liability · Indemnities · Suspension · Termination and what survives it · Assignment and change of control · Notices · Entire agreement, variation and severance · Governing law and dispute resolution · Signature block · Schedule A: the model · Schedule B: rates, fees and ceilings · Schedule C: brand guidelines reference
Version 2.0 · in force from 1 October 2026
Read it →Referral model (PDF)Distribution model (PDF)
Subscription Agreement
BridgeERP and the end client, or you and your client
What the customer is buying, for how long, at what price, and what happens to their data.
Definitions · The subscription and what is included · Users, seats and how they are counted · Fees, billing cycle and price changes at renewal · Taxes · Term, renewal and cancellation · Availability and planned maintenance · Support scope and who to contact · Customer data ownership · Backups and export on exit · Suspension for non-payment · Warranties and disclaimers · Limitation of liability · Termination · Governing law · Order Form (Schedule A) · Support description (Schedule B)
Version 2.0 · in force from 1 October 2026
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Terms of Service
Everyone who uses the software or the website
The baseline rules of use that apply whether or not there is a signed order.
Acceptance · Definitions · Eligibility · Accounts and credentials · Permitted use · Intellectual property and licence grant · Third-party services · Fees where applicable · Availability · Support · Termination and suspension · Disclaimers · Limitation of liability · Indemnity · Changes to these terms and notice of them · Governing law
Version 2.0 · in force from 1 October 2026
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Privacy Policy
Everyone whose personal data we hold
What personal data we collect, why, how long we keep it and what you can ask us to do about it.
What we collect · Why we collect it and on what basis · Who we share it with, and which of them are processors · International transfers · How long we keep it · Your rights and how to exercise them · Security measures · Cookies (cross-reference to the Cookie Policy) · Children · Changes and notice · How to contact us and how to complain
Version 2.0 · in force from 1 October 2026
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Data Processing Addendum
BridgeERP and any customer or partner whose clients' data we process
The controller-to-processor terms that sit underneath the Subscription Agreement.
Roles of the parties · Subject matter, duration, nature and purpose of processing · Categories of data subject and personal data (Annex 1) · Processor obligations and documented instructions · Confidentiality of personnel · Security measures (Annex 2) · Sub-processors and the notice mechanism for adding one (Annex 3) · Assistance with data-subject requests · Personal data breach notification and its timeframe · Deletion or return of data on termination · Audit and information rights · International transfers · Liability · Order of precedence against the main agreement
Version 2.0 · in force from 1 October 2026
Ask us for a copy →
Acceptable Use Policy
Everyone using the software
The short list of things that will get an account suspended.
Prohibited content and activity · Prohibited technical activity (probing, scraping, load testing without consent, circumventing limits) · Reselling or sublicensing access · Fair use of shared resources · Third-party rights · Reporting abuse · Consequences, and the process before suspension
Version 2.0 · in force from 1 October 2026
Ask us for a copy →